First: Return & Exchange Policy
The customer has the right to request a return or exchange within 14 days from the date of receiving the order.
Second: Return Conditions
- The product must be in its original condition and unused.
- All tags and original packaging must be intact.
- The product must be free from any damage, perfume odors, or signs of washing.
- The purchase invoice or order number must be provided.
Third: Non-returnable Products
- Products that have been used or washed.
- Discounted items or those purchased during special offers (unless there is a manufacturing defect).
- Custom-made or specially requested products.
Fourth: In Case of a Manufacturing Defect
- The customer has the right to request a return or exchange within 30 days of receiving the product.
- • The company will cover the shipping cost if a manufacturing defect is confirmed.